There could be different reasons for this.
- Keep in mind that before your first payment to us, your status with creditors remain unchanged.
- Even after your first payment, distribution of funds needs to happen and it takes time for creditors to fully get on board and change your status.
- It is also possible that the creditor concerned has gaps in the records or client management processes. As a result, you could still receive calls.
In all cases, you are welcome to refer them to us.